training

Proper training is the key to your website's success.   

"Training" is defined in a variety of ways by website companies.  For some, it is giving you a large manual with a cheerful "good luck!".  For others, it is a consecutive series of lectures bombarding you with information likely to be forgotten by the time the need to use it arises.

Our approach to training provides personalized, customer-paced training for each feature set as it becomes needed.  This allows you to immediately use what you learn and formulate experience-based questions for the next training session, greatly increasing your retention of the knowledge and putting you in a stronger position to train your own staff in the future.  Our preferred mode is one-to-one online instruction and practice, but optional on-site training packages for larger groups are also available if required.

Training can be supplemented with self-study using online resources such as downloadable manuals, video tutorials, and a searchable knowledge base.